Quality Solution Manager

Job Field: QUMA - Quality Mgmt & Assurance
Location: Southfield, MI, US
Company: BASF Corporation
Job Type: Standard
Job ID: EN_US_1704239

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Description

At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation.

We provide a challenging and rewarding work environment and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development.

And we are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America’s Best Employers in 2016. Come join us on our journey to create solutions for a sustainable future!

Where the Chemistry Happens…

We are seeking a Quality Solution Manager to join our team.

Quality Solution Manager (1704239) – Southfield, MI

Formula for Success: You Will…

· Resolve quality issues by working with external customers and across all relevant internal functions.

· Assess quality issues by assembling cross-functional teams, identifying a plan to minimize damage in market, and analyze and implement root cause corrective actions.

· Interact with internal and external customers in crisis situations to provide root cause and corrective actions to foster and maintain a high-level customer relationship.

· Drive down costs of poor quality by systematizing root cause corrective actions.

· Lead, mentor and manage a team to raise the quality in performance.

Create Your Own Chemistry: What We Offer You…

Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.

Qualifications - BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent

Ingredients for Success: What We Look for in You…

• Bachelor’s degree required, preferably in Engineering or a related technical discipline.
• Demonstrated experience with customer interaction in high-pressure situations.
• A minimum of 10 years of business experience in one of the following disciplines: manufacturing, sales, technical development, and/or customer service.
• Expertise in resolving business-critical issues across multiple departments.
• Proven influential leadership skills within a cross-functional team, setting the direction, and ensuring root causes are identified and corrective actions are implemented.
• Project leadership.
• Proven ability to quickly build a robust network with executive management in a matrixed organization.
• Strong interpersonal skills to effectively communicate with technical personnel, site support groups, external certification bodies, and customer representatives.
• Knowledge of statistics preferred; Six Sigma or Lean Six Sigma training (green belt or better) highly desired.
• Demonstrated ability to resolve systemic quality problems, including implementation of control plans utilizing an extended and cross-functional team.

BASFRSR

Nearest Major Market: Detroit
Job Segment: Lean Six Sigma, Manager, Six Sigma, Management