Technical Service Executive

Job Field: Technical Service / Support
Location: Jakarta Raya, ID, 10150
Company: BASF Asia Pacific
Job Type: Experienced
Job ID: EN_ID_23122

We are the world's leading chemical company because we offer intelligent solutions for our customers and for a sustainable future. We have over 110,000 employees connecting around the world. For you, this means an almost unlimited range of job opportunities, career development and lots of potential to continue learning . At BASF we believe strongly in the power of connected minds.

Description

Objective

• Responsible to ensure development and launch of new products on the market that will make the future company portfolio, through field testing in the representative areas.
• Provide technical leadership in support Marketing and Sales team

Main Areas of Responsibility Technical Support

• Provide technical leadership in support Marketing and Sales team.
• Provide technical support to customers as trouble shooters and technical consultant, including handling/follow up complaints on technical related issue.
• Create training programs for sales and marketing team.

Product Development

• To conduct field tests to answer all technical questions raised by sales marketing teams, to achieve the best alternatives for the farmer.
• Responsible for technical positioning of new product in a crop spray program
• Fine tune the Good Agricultural Practices of new and existing product based on area wise.

Product Launching

• Support presentation/seminar and workshops during new product launching.
• Complaint handling and trouble-shooting for a new product.
• Suggest innovative ways to promote product to marketing based on day to day observations in field.

Requirements

• Bachelor’s Degree in Agriculture
• 3-5 years of experience in related Agricultural Marketing/Research
• Knowledge in Agriculture industry and Agriculture research
• Computer Literate