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Specialist - Technical Services, Footwear, Performance Materials (PU)

LOCATIONS:

Job Field: Technical Service / Support
Location: Ho Chi Minh City, VN, 700000
Company: BASF Asia Pacific
Job Type: Experienced
Job ID: EN_VN_25255

We are the world's leading chemical company because we offer intelligent solutions for our customers and for a sustainable future. We have over 110,000 employees connecting around the world. For you, this means an almost unlimited range of job opportunities, career development and lots of potential to continue learning . At BASF we believe strongly in the power of connected minds.

Description

Since opening our first representative office in 1994, BASF has expanded its operations in Vietnam with two production sites and three offices. We provide products and solutions for various industries and applications, including agriculture, construction, electrical and electronics, oil and mining, nutrition and health, paints and coatings, personal and home care, petrochemicals, plastics, textile, leather and footwear, water treatment and others. OBJECTIVES OF THE POSITION Provide technical development of products and services of assigned product lines by implementing technical strategy to achieve market targets and business performance in Vietnam. MAIN AREAS OF RESPONSIBILITIES AND KEY ACTIVITIES

Technical service:

  • Provide technical service / support in terms of technical application, troubleshooting;
  • Handle / follow-up complaints on technical related issues and refer major ones to supervisor;
  • Analyze and resolve technical issues;
  • Conduct line trials at customer sites.

Testing and lab practice:

  • Perform product testing following defined standards TDS and formulation;
  • Manage testing reports;
  • Provide product failure analysis and solutions;
  • Co-operate with other technical-in charge in BASF to develop / adjust new products / formulations based on customer's requirements.

Technical supports:

  • Provide technical support to business team, co-ordinate in presentation/ seminars and workshops;
  • Collect technical trends, competitor activities on the technical aspects;
  • Prepare and keep updated professional documentation of all technical activities and trials carried out in-house and at customer site;
  • Strictly follow internal quality requirements, BASF and EHS requirements; report any areas of concern to Manager.

JOB REQUIREMENTS

  • Degree in Chemistry, Material (Polymer) Science, Chemical Engineering or equivalent;
  • Min 3 years in technical field, dealing with Chemicals (e.g. Polyurethanes, Engineering plastics, TPU); be familiar with laboratory testing equipment;
  • Chemicals materials (e.g. Polyurethanes, Engineering plastics, TPU) and technology; Good command of English and Computer (MS. Office) skills;
  • Required competencies: Drive Innovation, Demonstrate Customer Focus, Communicate Effectively, Collaborate for Achievement.
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