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Distribution Sales Support Representative


Job Field: SALE - Sales
Location: Research Triangle Park, NC, US
Company: BASF Corporation
Job Type: Standard
Job ID: EN_US_1704015

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.


At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation. We provide a challenging and rewarding work environment and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development. We are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America’s Best Employers in 2016. Come join us on our journey to create solutions for a sustainable future! Where the Chemistry Happens… BASF's Agricultural Solutions Division is seeking a highly motivated and enthusiastic Distribution Sales Support Representative to join our Research Triangle Park, North Carolina location. Distribution Sales Support Representative (1704015) – Research Triangle Park, NC As a Distribution Sales Support Representative, you will represent BASF as the primary point of contact for internal and external customers. You will fully understand all aspects of the Professional & Specialty Solutions (P&SS) product programs, and will have the capability to calculate program parameters and key deadlines. You will be working closely with the channel to ensure they have an understanding of the requests and goals that have been given to them as a business partner. In addition, you will maintain a strong understanding of the technical aspects of the BASF specialty product line. Formula for Success: You Will…

  • Proactively remove obstacles between distributor inquiries / requirements and BASF's ability to satisfy them
  • Communicate order confirmation/supply plans or product availability between customer, business unit and supply chain
  • Collaborate with BASF Marketing, Channel Sales, Supply Chain, Fulfillment and Manufacturing resources to meet customer expectations
  • Provide supplemental service and support to BASF Marketing and Field Sales Force and Strategic Account Mangers
  • Identify sensitive and/or high-risk issues that are outside of day to day activities and act as a key contributor for developing and delivering/implementing resolutions within the Sales Support environment
  • Travel to customer sites as required, but at minimum one customer visit per year
  • Present relevant topics at sales or other business meetings
  • Ensure our Rebate Fulfillment tool is up to date with valid sales information, current users and that approval chains adhere to audit controls
  • Primary contact for questions, training and password resets for the P&SS Rebate Fulfillment tool
  • Liaison for the Agency Inventory Audit between business, Business Liaison, Controller, P&SS Customer Service and the BASF Authorized Agent

***This position is not eligible for relocation assistance.*** For further information on Agricultural Products with BASF, please select: BASF: Create Chemistry with the Agricultural Products Division Create Your Own Chemistry: What We Offer You… Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry. The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.

Qualifications - BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent

Ingredients for Success: What We Look For in You…

  • BS/BA Degree
  • 3+ years of work experience, including experience in Sales and/or Sales Support
  • Business acumen, demonstrating consignment and complex program understanding
  • Understanding of business functions and inter-departmental dependencies
  • Demonstrated experience in Project Management
  • Computer proficiency: Outlook, Lotus Notes database, Microsoft Office

We Also Look For…

  • Business related educational degree
  • Knowledge of supply chain and selling processes and distribution / demand planning processes for agricultural customers
  • SAP, Cognos, e-Commerce platform
  • Experience with Customer Relationship Management (CRM) tools and order fulfillment processes

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

Job Segment: Relationship Manager, Customer Service

Apply now

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