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Master Customer Data Manager


Job Field: INMA - Information Management
Location: Research Triangle Park, NC, US
Company: BASF Corporation
Job Type: Standard
Job ID: EN_US_1703711

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.


At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation. We provide a challenging and rewarding work environment and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development. We are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America’s Best Employers in 2016. Come join us on our journey to create solutions for a sustainable future! Where the Chemistry Happens… BASF's Agricultural Solutions Division is seeking a highly motivated and enthusiastic Master Customer Data Manager to join our Research Triangle Park, North Carolina location. Master Customer Data Manager (1703711) – Research Triangle Park, NC As a Master Customer Data Manager, you will you will be responsible for the oversight and daily operations of the existing Data Management Team. You will also be responsible for master data maintenance of customers and their associated transactions, while supporting multiple business units. This operational oversight has a dual focus which includes integral, master data maintenance as well as the collection, validation and reconciliation of our distributor/agent product sales and inventory. Formula for Success: You Will…

  • Interact with an agricultural consortium to share best practices and customer knowledge throughout the industry
  • Apply a customer-centric mindset to define and implement a customer-centric data strategy
  • Promote a transition away from a traditional transactional structure, to a new and more complete single-view-of-customer data structure
  • Effectively and efficiently deliver critical, core customer data of the highest possible quality to the business units

As a Master Customer Data Manager, your Leadership Core responsibilities will include…

  • Coach and develop team members to reach their full potential
  • Support development assignments and movement of talent across units
  • Motivate and challenge to drive high performance
  • Commit to "hiring the best" internally and externally
  • Create an inclusive environment which embraces and derives value from diversity
  • Execute performance and career development discussions
  • Role model and enable development of competencies in others needed to implement BASF's strategy
  • Establish and support a safety culture in which all accidents are preventable
  • Cost center management

For further information on Agricultural Products with BASF, please select: BASF: Create Chemistry with the Agricultural Products Division Create Your Own Chemistry: What We Offer You… Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry. The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career. BASFRS

Qualifications - BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent

Leadership Expectations: As a leader at BASF, you will play a key role in creating value for the company through people. Our top candidate will be expected to enable greater personal success among our employees through quality people development, coaching, and performance management. Leaders at BASF are role models to help employees develop the competencies needed to implement BASF's strategy. Our expectation is that leaders will coach and develop team members to reach their full potential, and support relevant development assignments, opportunities and moves while motivating and challenging employees to drive high performance. Our leaders must be committed to "hiring the best" internally and externally at the same time they are creating an inclusive environment which embraces and derives value from diversity. Finally, a leader at BASF must establish and support our safety culture in which all accidents are preventable. Ingredients for Success: What We Look For in You…

  • BS/BA Degree
  • 8+ years of experience managing/supervising others
  • 5+ years of experience with Master Data Maintenance
  • Experience with Vendor/3rd Party Management
  • Experience with Project Management (PM)
  • Experience with Electronic Data Interchange (EDI)

We Also Look For…

  • MS/MBA Degree
  • Experience with AgGateway eStandards
  • Project Management Professional Certification (PMP)
  • System Development Life Cycle (SDLC)
  • 3+ years of experience with Vendor/3rd Party Management
  • 3+ years of experience with Project Management
  • 3+ years of experience with Electronic Data Interchange (EDI)

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

Job Segment: Manager, Performance Management, MBA, Management, Human Resources

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