System Engineer - Florham Park or RTP

Job Field: ITSE - Information Technology & Services
Location: Florham Park, NJ, US
Company: BASF Corporation
Job Type: Standard
Job ID: EN_US_1703279

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Description

At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation. We provide a challenging and rewarding work environment and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development. And we are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America’s Best Employers in 2017. Come join us on our journey to create solutions for a sustainable future!

Where the Chemistry Happens… This entity is responsible for managing and maintaining BASF’s IS Application landscape. In case of incident, it ensures restoring normal application services as quickly as possible while minimizing adverse impact on operations including problem management, change management (e.g., small business requests), and continuous service improvement (CSI). This entity ensures global integration of all services in the delivery network including technical gate-keeping, identifying/controlling/recording/reporting/auditing/verifying Configuration Items (CIs), including versions, baselines, constituent components, their attributes, relationships, and hierarchies. In addition, this role will define the handling and escalation of operational security breaches. System Engineer (1703279) – Florham Park, NJ or Research Triangle Park, NC Formula for Success: You Will…

• Process complex requirements and changes.
• Provide consulting and customer support.
• Support all System Engineer levels on the team.
• Plan, install, configure, and operate complex IT systems (HW/SW).
• Manage customer projects and/or international subprojects.
• Be responsible for business-oriented and operative management of external service providers.
• Design, Introduce, and optimize global operational processes.
• Perform quality assurance and documentation of system changes.
• Develop technical concepts and delivery models.
• Hold accountability for execution of reports, cost controlling, and management.
• Execute service documentation, design, and planning.
• Ensure knowledge building and transfer within the IS Community.
• Function as service owner for global services.
• On-call duty and availability corresponding to existing SLA agreements.
• Monitor compliance with SLAs, KPIs, and OLAs.
• Hold cost center responsibility.

Create Your Own Chemistry: What We Offer You… Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry. The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.

Qualifications - BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent

Ingredients for Success: What We Look for in You…

• Bachelor’s degree required, preferably in Information Technology.
• A minimum of 3 years of experience in technical training in the IT sector (e.g., IT systems integration specialist FISY) in various areas supporting integration activities, or completed vocational training in a technical career (preferably information technologies, telecommunications technologies, process control technology, communication technologies in various areas or IT project management methods analogous to PM2)
• Additional qualification is desirable (e.g., Microsoft, ITIL, network certifications, operational vendor management).
• Strong team skills; confident manner in cross-cultural environments; awareness for organization.
• Knowledge of BASF IT Services-internal ticket processing systems preferred; knowledge of heterogeneous technologies.
• Customer orientation; highly innovation-oriented; good strategic thinking; positive work attitude.
• Highly developed argumentation skills.
• Performance under stress; able to work independently; ability to gain competence in new assignment areas quickly and independently.

Nearest Major Market: New Jersey
Job Segment: Compliance, Change Management, Legal, Management, Customer Service