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Technical Service Specialist Oral Care- Tarrytown, NY


Job Field: APTE - Appl. Technology
Location: Tarrytown, NY, US
Company: BASF Corporation
Job Type: Standard
Job ID: EN_US_1702661

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.


At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation. We provide a challenging and rewarding work environment with a strong emphasis on process safety, as well as the safety of our employees and the communities we operate in, and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development. And we are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America’s Best Employers in 2016. Come join us on our journey to create solutions for a sustainable future! Where the Chemistry Happens… We are seeking a Technical Service Specialist to join our team. Technical Service Specialist (1702661) – Tarrytown, NY Formula for Success: You Will…

  • Act as the regional technical support specialist for Oral Care within the Care Creations portfolio.
  • Serve as the interface between R&D, Technology, Sales, and Marketing.
  • Manage activities to fit with the personal care strategy, while focusing on customer needs and product concepts.
  • Serve as the expert in Oral Care applications as well as apply the expertise via hands on projects in the lab.
  • Function as the direct technical contact for regional customers, working globally to collect and distribute information on catalog products, as well as customer-specific project information.
  • Provide technical expertise to regional customers and regional key account teams.
  • Translate customer needs to the technical team and assist in defining project scope.
  • Support customer projects (concepts/product developments) internally, in close cooperation with R&D project leaders and marketing.
  • Identify product/technical concepts trends, customer demands in the regional market, determine impact to the regional strategy, and propose pertinent technical solutions in relation with Oral Care portfolio.
  • Support launch/post-launch technical needs.
  • Support regional poster sessions or lectures in the frame of congresses and symposiums.
  • Coordinate project execution and assure adherence to the project scope.
  • Ensure compliance with IP and legal requirements.
  • Understand key account organization and global R&D organization goals and technological capabilities.
  • Collect and exchange information with the regional marketing and sales team.
  • Share information and feedback on ongoing projects with management.
  • Identify the needs of the customer and make appropriate suggestions while providing technical expertise.
  • Support regional External Scientific Collaboration when needed (contacts and follow-up).

Create Your Own Chemistry: What We Offer You… Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry. The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.

Qualifications - BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent

Ingredients for Success: What We Look for in You…

  • Master’s degree in Science, Chemistry, or a related field with a minimum of 5 years of work experience; OR a Bachelor’s degree in Science, Chemistry, or a related field with 7 years of experience in the personal care industry.
  • Formulation experience in personal care industry is required.
  • Experience formulating oral care products is highly preferred.
  • Specific experience in direct personal care customer interaction is a plus.
  • Extensive knowledge in development and analysis of oral care products.
  • Scientific knowledge in the field of oral care products and scientific claims is preferred.
  • Excellent organizational and communication skills, and interpersonal abilities.
  • Strong presentation skills, presenting with impact.
  • Project management experience.
  • Excellent PowerPoint skills, solid computer knowledge (e.g., Pack Office, Lotus Notes).


Nearest Major Market: White Plains
Nearest Secondary Market: New York City

Job Segment: Compliance, Legal

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